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Life’s Good at 888poker with the LG Massive Giveaway Campaign
1 year ago  ::  27 Dec 11 03:11 PM #21
Sarah
Posts: 559
Date Joined: Mar 9, 2011
Status: chillaxing
Rank: Übergod
i've been in constant email with support over the last week and a half over this and i still keep getting the same answers, first it was that i wasnt eligiible and then it was changed to you should get a pop up when you open 888 which never happened either, and i never unsubscribed from a promo list :( 
 
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1 year ago  ::  27 Dec 11 03:32 PM #22
Danny (mymandann)
Posts: 9,646
Date Joined: Mar 14, 2009
Status: one of those days =)
Rank: Übergod

27 Dec 11 09:11 AM , Sarah wrote:

i've been in constant email with support over the last week and a half over this and i still keep getting the same answers, first it was that i wasnt eligiible and then it was changed to you should get a pop up when you open 888 which never happened either, and i never unsubscribed from a promo list :( 
 




know the feeling but hey there you are e-mail support and sak them to put you back on it 

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1 year ago  ::  27 Dec 11 05:10 PM #23
Sarah
Posts: 559
Date Joined: Mar 9, 2011
Status: chillaxing
Rank: Übergod
i've asked a few times for them to :(
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1 year ago  ::  28 Dec 11 07:34 PM #24
Pavel
Posts: 5
Date Joined: Nov 25, 2011
Status: Learn poker
Rank: Active User
Althow didn't receive any e-mails from 888poker... (((
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1 year ago  ::  28 Dec 11 07:38 PM #25
Sarah
Posts: 559
Date Joined: Mar 9, 2011
Status: chillaxing
Rank: Übergod
i received an email from support today telling me how i was sent an email about it which i wasnt and also that i am now eligible and can register in the tourney lobby, so i tried to rego and i'm not able to what a shambles that was support did my head in over this it was really bad how it was dealt with and now i hear people are getting emails about the 10k and 3k freeroll saying to rego, no email for me though wtf like i play 888 every single day why am i being shafted by promo's and the newbies on the site are well looked after with freerolls
 
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1 year ago  ::  29 Dec 11 02:49 PM #26
Sean -888 Mgr
Posts: 2,561
Date Joined: Jun 24, 2010
Status: My game is only tight when my hands are clasped in prayer.
Rank: Übergod
I've sent a mail to have this issue looked into guys. I am awaiting a response to see what the problem could be.

Are you guys checking your junk mail boxes?
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1 year ago  ::  29 Dec 11 05:30 PM #27
Danny (mymandann)
Posts: 9,646
Date Joined: Mar 14, 2009
Status: one of those days =)
Rank: Übergod

29 Dec 11 08:49 AM , Sean -888 Mgr wrote:

I've sent a mail to have this issue looked into guys. I am awaiting a response to see what the problem could be.

Are you guys checking your junk mail boxes?




yes not getting any e-mails atm kayla got hers tho so not entirely sure whats afoot?

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1 year ago  ::  11 Jan 12 06:33 PM #28
Sarah
Posts: 559
Date Joined: Mar 9, 2011
Status: chillaxing
Rank: Übergod
i got an email bout two weeks ago or less apologising for the inconvenience and that i would be able to register for the next lg freeroll which is on tonight, and as usual............... no surprise............. whats that saying,,,,, couldnt organise i ?????? in a brewery. and i aint even going to bother emailing in support i dont have the patience for another ten replies from people who clearly can not deal with simple questions
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1 year ago  ::  11 Jan 12 06:46 PM #29
Peter (PGTIPS28)
Posts: 175
Date Joined: Dec 7, 2011
Status: feeling......
Rank: Übergod
i had the same problem,i just gave up.
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1 year ago  ::  12 Jan 12 02:05 PM #30
Sean -888 Mgr
Posts: 2,561
Date Joined: Jun 24, 2010
Status: My game is only tight when my hands are clasped in prayer.
Rank: Übergod

11 Jan 12 12:33 PM , Sarah wrote:

i got an email bout two weeks ago or less apologising for the inconvenience and that i would be able to register for the next lg freeroll which is on tonight, and as usual............... no surprise............. whats that saying,,,,, couldnt organise i ?????? in a brewery. and i aint even going to bother emailing in support i dont have the patience for another ten replies from people who clearly can not deal with simple questions
 




Hi Sarah,

I forwarded your mail Support and was informed that you were sent an e-mail letting you know that you were eligible for the January 4th tournament. However, the tournament above is from last night, so there is a discrepancy here. Why are you trying to play in last night's if you were made eligible for the one on the 4th? Anyhow, you are eligible for the one on the 18th, so please let me know if you have issues getting in that one too.

Good luck!

Sean


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