Hi all. To start, i am going to mention something that i suggested months ago and still do not have it...its a "X" or "cancel" button. Sometimes i get the cards coming up and thats it. There is no way to cancel it unless i restarts computer.


My issue right now is that when i tries to start 888, i get this..." our software has been recently upgraded. You will be asked to approve the update to the new version".


I clicked OK and nothing happens. I even ran it as administrator and still nothing.

Why do it not update when i clicks OK?     

01 May 12 05:24 PM , Danny (mymandann) wrote:

How good is your internet connection?? i have the fastest there is and a similar thing happened it took at least 30 seconds before the update started sometimes when a connection is lagging or even when too many pcs on same line it really does struggle to log in seen it many times thats abouit all I can offer on the subject Im sure there will be others with constructive stuff for you welcome to the forum BTW!! =)

Thanks for the reply Danny. I only have dial-up :( , but i let it go for ..well, its been about 3 hours now because i have not turned my pc off.

Thanks for the warm welcome

01 May 12 03:57 PM , reg wrote:

Hi all. To start, i am going to mention something that i suggested months ago and still do not have it...its a "X" or "cancel" button. Sometimes i get the cards coming up and thats it. There is no way to cancel it unless i restarts computer.


My issue right now is that when i tries to start 888, i get this..." our software has been recently upgraded. You will be asked to approve the update to the new version".


I clicked OK and nothing happens. I even ran it as administrator and still nothing.

Why do it not update when i clicks OK?     

Welcome to the community Reg!

I'll have this issue looked into ASAP for you and, just so you know, you idea has also been passed on about the cancel button.

As I am sure these questions will be asked of me, can you please let me know:

1. What type of Operating System are you on?
2. Who is your is your internet service provider?

Thanks!

02 May 12 04:06 AM , Sean -888 Mgr wrote:

01 May 12 03:57 PM , reg wrote:

Hi all. To start, i am going to mention something that i suggested months ago and still do not have it...its a "X" or "cancel" button. Sometimes i get the cards coming up and thats it. There is no way to cancel it unless i restarts computer.


My issue right now is that when i tries to start 888, i get this..." our software has been recently upgraded. You will be asked to approve the update to the new version".


I clicked OK and nothing happens. I even ran it as administrator and still nothing.

Why do it not update when i clicks OK?     

Welcome to the community Reg!

I'll have this issue looked into ASAP for you and, just so you know, you idea has also been passed on about the cancel button.

As I am sure these questions will be asked of me, can you please let me know:

1. What type of Operating System are you on?
2. Who is your is your internet service provider?

Thanks!

Good day. Sorry about the delay in replying, but i was away working.
I am running windows vista home premium, 32-bit, 4.00GB 
My service provider is Bell. 
Thanks!

24 Jun 12 06:51 PM , reg wrote:

Also, i still cannot access the 888 site. I get the same message about upgrading and when i click ok, nothing happens.
Is there something i can do to fix this without uninstalling 888 and then downloading the software again?
Thanks!  

I think reinstalling is your best option and maybe your only one.