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Switch to Forum Live View New softwere uptade lot of bugs. Help
1 year ago  ::  31 Mar 16 10:50 PM #1
Marcin
Posts: 11
Date Joined: Dec 22, 2012
Rank: Quads
I can see only half of my cards. Where is the option to see whole cards? It
was before now its gone. This is main isue.

The others are: 



I would say the new gameplay ruined the smooth gameplay


1. 888 client freezes for a few seconds after you save your notes on other player! It started after last upade and is really a pain, cause i cannot play when i'm saving notes about others players. It folded my hands a lot of time. Even if i'm using SSD disc! It's happens only on 888.


2. You can't see your cards! Half of the cards are now hidden behind your name and stack. There was an option before but now it's gone! sometimes is very confusing.


3. It looks like now table is refreshing every few minutes! When you click info tab and you want to see your position, you have to scroll down every few seconds. It was normal before the uptade! The refeshing of the table make lot of more problems.


4. In pokercam tournaments it don't show the stacks of the players on SB and BB, and players that made a move. It's horrible. It was ok before the Uptade.


5. When you click hand history it shows like everybody have cards, after you refresh the glitch is gone.


There is more of it but i dont have to list it. WHO THE HELL designed the new uptade? It don't look much nicer. In a fact it looks horrible when you change your table size...


I think you shouldn;t put new uptades without beta testing. 

 
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1 year ago  ::  01 Apr 16 11:51 AM #2
cryptic3(888mod)
Posts: 13,889
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush

31 Mar 16 04:50 PM , Marcin wrote:

I can see only half of my cards. Where is the option to see whole cards? It
was before now its gone. This is main isue.

The others are: 



I would say the new gameplay ruined the smooth gameplay


1. 888 client freezes for a few seconds after you save your notes on other player! It started after last upade and is really a pain, cause i cannot play when i'm saving notes about others players. It folded my hands a lot of time. Even if i'm using SSD disc! It's happens only on 888.


2. You can't see your cards! Half of the cards are now hidden behind your name and stack. There was an option before but now it's gone! sometimes is very confusing.


3. It looks like now table is refreshing every few minutes! When you click info tab and you want to see your position, you have to scroll down every few seconds. It was normal before the uptade! The refeshing of the table make lot of more problems.


4. In pokercam tournaments it don't show the stacks of the players on SB and BB, and players that made a move. It's horrible. It was ok before the Uptade.


5. When you click hand history it shows like everybody have cards, after you refresh the glitch is gone.


There is more of it but i dont have to list it. WHO THE HELL designed the new uptade? It don't look much nicer. In a fact it looks horrible when you change your table size...


I think you shouldn;t put new uptades without beta testing. 

 





This was addressed in another post and if I remember correctly there is no plan to change it back at this time.

Please send all you issues to support@888poker.com so they can be passed on to the correct department to be investigated.

Any screen shots you can send will assist in a quicker solution.

Thanks
 

Will all my888poker members please ensure they have their 888poker player name in their profile.
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1 year ago  ::  01 Apr 16 04:13 PM #3
Marcin
Posts: 11
Date Joined: Dec 22, 2012
Rank: Quads
I did send it. There was no solution for my problems

Why you cant see your whole cards ?! Don't you think its ridicilous? In poker you must see your cards to play 
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1 year ago  ::  01 Apr 16 04:46 PM #4
cryptic3(888mod)
Posts: 13,889
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush

01 Apr 16 10:13 AM , Marcin wrote:

I did send it. There was no solution for my problems

Why you cant see your whole cards ?! Don't you think its ridicilous? In poker you must see your cards to play 




I think it is to do with table sizing as I use big screens I can see the cards easily but if you resize the tables small on a small screen it must be difficult.

I had a software update yesterday and I think they look a little bigger now than b4.



Will all my888poker members please ensure they have their 888poker player name in their profile.
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1 year ago  ::  01 Apr 16 10:07 PM #5
robert
Posts: 12
Date Joined: May 15, 2012
Rank: Quads
i completely threw my toys out the pram yesterday, emailed Beto MVP account manager as he seemed like the only really decent person at 888,
the backdrop to this .... after losing 3 heads up (yes AAA lost, AK v A6 lost and other usual stuff) my 888 decided to start an upgrade, somehow my computer closed maybe due to the upgrade but possibly new windows 10 (don't start on that).
Anyway spent 3 hours last night trying to upgrade, deinstall, reinstall, fix etc prior to myself throwing toys out the pram.
Besides trying all the above stuff, i tried logging into various differant online 888 portals like the online poker and casino as opposed to the download, most attempts didn't recognise me, ''incorrect username or password'' so this blog part of 888 is the only vague success i had logging in though it wasn't totally obvious i was logged, no welcome back or obvious display showing my username or balance.
Anyway 24 hours later no response whatsoever from 888, surely anyone with a bit of knowledge there (is there actually anyone with any intelligence in 888?) would of been able to see dozens of download attempts, log in attempts, i tried clicking ''forgot username'' ''forgot password'' links but didn't receive the emails.
The thing that started to really annoy me was a couple of weeks ago, pop up chat boxes anytime i went near the 'cashier' button, ''can i help you get additional bonus'' type questions, yet when i responded they barely spoke english and didn't know about any bonus's so 888 set it up so there online help teams were being hooked into these chats probably without the online advisors knowledge, god knows just seemed very very crass and cringeworthy and desperately bad customer service cos it takes so long ... when i replied saying yes please give me the reload bonus and it took 5 minutes for them to reply saying ''what reload bonus?''
So in conclusion the software problems, the inability to log into any games problems and the general mediocrity of customer service, plus the generally abysmal bad beats (90% plus winning chance pre flop) i think has tipped me over the edge.

So 888 can someone help me get my $206 out of there please and i will move on to somewhere else with my life.

last night i realised when googling 888 most of there interfaces were all geared to new customers, every site was free $88 for this or $12 for that or free spins for new players, 888 seem 95% geared to hooking in new players, it really is time for me to go isn't it. I wish you all the best of luck, if you are a genuine sucker reloader like me i am convinced you will get more than your fair share of suckouts all because you reload, my advice is, ultra patience, build your stack from zero, good luck and may the force be with you
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1 year ago  ::  01 Apr 16 10:14 PM #6
robert
Posts: 12
Date Joined: May 15, 2012
Rank: Quads
sorry regarding (90% plus winning chance pre flop) my bad meant pre river, sorry genuine mistake, yes i am an idiot but not quite idiot enough to shove all in with AA pre flop to win a 20c blind, but idiot enough to shove with AAA pre river when there were no flushes or straights except a 4/52 / 1/13 less than 10% chance of them actually hitting there dream card and expect to win
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1 year ago  ::  01 Apr 16 10:44 PM #7
robert
Posts: 12
Date Joined: May 15, 2012
Rank: Quads
tried getting into 888 clicking on ''instant play'' (i did try this numerous times last night) and it loads up .... 96% ... then sticks

this is the url if it helps
ndl-cdn.888.com/poker/flashpoker_real/6....

i also found an ''888mod'' online, emailed him, no reply as yet, so still, this blog type 888 portal is my only access into 888 mainly due to my software being totalled knotted up
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1 year ago  ::  01 Apr 16 10:52 PM #8
robert
Posts: 12
Date Joined: May 15, 2012
Rank: Quads
i deleted 6 emails from this online 888 email account, so i could see if anyone from 888 had emailed me, anyway, yes, my inbox shows (1) so i click it and guess what .... this ...

Sorry, you have no messages in this folder.

so the above must count as an email? how is this possible?
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1 year ago  ::  02 Apr 16 12:43 AM #9
dub115-(888mod)
Posts: 30,888
Date Joined: Jun 26, 2006
Status: determined
Rank: Royal Flush

I replied to your pm's Robert.
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1 year ago  ::  02 Apr 16 01:43 AM #10
rod
Posts: 713
Date Joined: Apr 21, 2014
Status: Those who danced were thought to be quite insane, by those who couldn't hear the music.
Rank: Royal Flush
LOL Rob,,,good luck and may the force be with you too.
....
Still testing my fold and  hitttttt play and misssss theory.
Yesterday 250  hands = AK 5  times, folded it preflop twice both flopped an ace, the other 3 AK I did play got hammered by dreamers and river runner garbage.
folded 72 53 etc 20 times, would have hit boats on flop, runner runner rivers etc etc etc.
Dealt 14  2s from 27 hands etc etc.

DO you know  how hard it is to fold AK pre unraised as a test? in a weak game that you want to win?
Nearly always the same, in top ten places as bubble nears, then bbeat, bbeat, cooler (big pp vs bigger pp) gone or bbeat, bbeat, bbeat, cooler (big pp vs bigger pp), gone.

What's my point?
 I don't know, i've lost my mind here.Embarassed

GL and GM ALLSmile

Never look down on anyone unless it's to help them back up.
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