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Switch to Forum Live View Unable to connect to 888 poker
3 months ago  ::  13 Aug 17 12:54 AM #1
TerrySunner
Posts: 1
Date Joined: Jul 30, 2015
Rank: Quads
Hi,

The 888 poker client on my home laptop will not connect to 888 poker. I recieve the message 'unable to connect, contact member services'. I can connect using my ipad from my home. My laptop and my ipad use the same wi-fi/internet connection in my home. I have downloaded and reinstalled the 888 poker client on my laptop. Your assitance in resolving this problem would be appreciated. Cheers!
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3 months ago  ::  13 Aug 17 11:45 AM #2
cryptic3(888mod)
Posts: 13,917
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush

12 Aug 17 06:54 PM , TerrySunner wrote:

Hi,

The 888 poker client on my home laptop will not connect to 888 poker. I recieve the message 'unable to connect, contact member services'. I can connect using my ipad from my home. My laptop and my ipad use the same wi-fi/internet connection in my home. I have downloaded and reinstalled the 888 poker client on my laptop. Your assitance in resolving this problem would be appreciated. Cheers!





Could be a number of reasons, hopefully, you can find an answer here http://888-external-en.custhelp.com/app/answers/detail/a_id/488/p/4

Will all my888poker members please ensure they have their 888poker player name in their profile.
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