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Switch to Forum Live View Landscape Mode on Android for 888Poker
1 month ago  ::  16 Dec 17 09:05 AM #1
Michael
Posts: 2
Date Joined: Dec 12, 2017
Rank: Ace High
I just installed the app on my Samsung Tab S3 with Android 7 and the software - even the web client - complaints that I need to put the tablet into Landscape mode despite the fact it is.

Support only came up with clearing cookies and reinstall so far but that doesn't work.

The client is useless in the Samsung S8+ as it doesn't seem to understand the resolution (app is effectively bigger than the phone so you cannot the boarder of the app) - for example half your cards are cut off.

Did anyone get any resolution from support apart from the default response to reinstall and got it actually working.
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1 month ago  ::  20 Dec 17 07:28 AM #2
Gerald
Posts: 1
Date Joined: Dec 20, 2017
Rank: 7-2 Off
I Have the same problem with my s3.... there is no adequate help  from 888.... i know a few people who have hard issues to get the app running on android Tablets.
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1 month ago  ::  21 Dec 17 10:39 AM #3
cryptic3(888mod)
Posts: 14,013
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush
I would suggest you contact support again telling them that reinstalling did not work and ask for a better solution.

Ensure you send your phone details to them.


Can I play using my Android device?





Yes, you can play 888poker using your Android device. *

Get started as follows:

UK & Ireland Members:

  • Visit the Google Play Store
  • Search for "888poker"
  • Download the App
  • Once downloaded, launch the App, login and start enjoying our tables!

Note: The Google Play 888poker App is currently only available to players from the UK and Ireland.


Other Countries:

  • Firstly, you will need to enable non-Market apps to be installed on your Android device. To do so, select: Settings > Lock screen and security or Applications and enable 'Unknown sources'
  • Visit: 888poker.com/androidapp using your Android device browser
  • Tap 'Download now' to start downloading the 888poker App
  • Once downloaded, select the file 888poker.apk in order to install the App
  • Launch the application, login and start enjoying a new playing experience at 888poker!



* Our Android Apps are only available in English.





Android

  • ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and AAC HW decoders
  • Android™ 4.2 and above
  • 1GB of RAM



Note: We may discontinue support for outdated versions of the above mentioned hardware or software at our sole discretion.

Will all my888poker members please ensure they have their 888poker player name in their profile.
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1 month ago  ::  22 Dec 17 02:21 PM #4
jeanieuk
Posts: 6,606
Date Joined: Aug 3, 2009
Status: Hope Spring is round the corner, fed up with cold weather
Rank: Royal Flush

Hi, I have come here looking for help with exactly the same problem with the latest version, only on my i pad, not phone. Cant get past the screen saying use landscape, I have been playing 888 poker on my i pad for yonks in landscape, so there has to be an issue with the update surely? Any help anybody please.


Miss everybody here and have a Merry Christmas all.



Jeanie Laughing

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1 month ago  ::  22 Dec 17 02:43 PM #5
jeanieuk
Posts: 6,606
Date Joined: Aug 3, 2009
Status: Hope Spring is round the corner, fed up with cold weather
Rank: Royal Flush

Have just tried again, no good, but 888 casino has installed with no problem, software guys need to look at this there is some issue somewhere not right. Please help sort it before Christmas.


Jeanie Frown

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