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5 months ago  ::  19 Dec 17 02:09 PM #1
david
Posts: 9
Date Joined: Jul 31, 2015
Rank: Quads
Well here we go once again i keep putting money in this site that tells you we are wonderfull get the real poker experience with our cam tables BUT yet again NO camera's , NO Explanation , and when we mail them they say .... please tell us which operating system you are running so we can help you ... jeeez if you want to help get the camera's back on please . this site stands apart from others for its cam game experience without that its just another poker site . so please pretty please 888 get it together and lets have the cams sorted out
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5 months ago  ::  19 Dec 17 07:01 PM #2
dub115-(888mod)
Posts: 31,134
Date Joined: Jun 26, 2006
Status: determined
Rank: Royal Flush

19 Dec 17 08:09 AM , david wrote:

Well here we go once again i keep putting money in this site that tells you we are wonderfull get the real poker experience with our cam tables BUT yet again NO camera's , NO Explanation , and when we mail them they say .... please tell us which operating system you are running so we can help you ... jeeez if you want to help get the camera's back on please . this site stands apart from others for its cam game experience without that its just another poker site . so please pretty please 888 get it together and lets have the cams sorted out



They are aware of the problem but I don't know how long it will take to be fixed. It took about 2 weeks the last time they were down.

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5 months ago  ::  20 Dec 17 01:13 PM #3
david
Posts: 9
Date Joined: Jul 31, 2015
Rank: Quads

19 Dec 17 01:01 PM , dub115-(888mod) wrote:

19 Dec 17 08:09 AM , david wrote:

Well here we go once again i keep putting money in this site that tells you we are wonderfull get the real poker experience with our cam tables BUT yet again NO camera's , NO Explanation , and when we mail them they say .... please tell us which operating system you are running so we can help you ... jeeez if you want to help get the camera's back on please . this site stands apart from others for its cam game experience without that its just another poker site . so please pretty please 888 get it together and lets have the cams sorted out



They are aware of the problem but I don't know how long it will take to be fixed. It took about 2 weeks the last time they were down.


thanks for reply dub but its still not very enlightning i realise how long it took last time i just cant understand how it keeps happening and they dont seem in any hurry to sort it i know the camera's are only a small part of 888 poker. but many of us only play camera games unless of course were in tourny and 888 dont seem to have anything to say to cutomers when they ask about it i have been on this site  many years and put a lot of my hard earned cash into it but i am not feeling the customer experience . it would be nice to have some sort of reply from an 888 representative maybe on here at least to tell people what is happening . they dont seem to want to take part in discussions or questions but i believe this would make a huge difference personaly
anyway thanks  for reply once again if you can find anything out please let us know
dave ( aka sniperdave59 )

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5 months ago  ::  20 Dec 17 07:04 PM #4
jeanette
Posts: 765
Date Joined: Jul 2, 2010
Rank: Royal Flush
nice  post  dave   its shame  their are down  many  love  the cams  on here  lets   hope  its  sorted  out soon  many are  not happy       as their enjoy the banter  etc
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