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2 months ago  ::  12 Oct 18 09:23 AM #1
Maureen
Posts: 4
Date Joined: Oct 12, 2018
Rank: Ace High
Recently 888 tried to update itself, has not worked, and when I tried to reinstall I get the error 'Failed to extract bin after installation. Error details 0x000d8ce2
If I try and uninstalll 888, i get Error 1606.Could not access network location /bin

Support gave me a new link to download from but I got the same result.

I have absolutely no idea how to get it working from here?
Thanks
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2 months ago  ::  12 Oct 18 09:29 AM #2
cryptic3(888mod)
Posts: 14,240
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush
Please make sure you follow the instructions 

HERE

to do a completely clean install of the software.



Will all my888poker members please ensure they have their 888poker player name in their profile.
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2 months ago  ::  12 Oct 18 11:59 AM #3
Maureen
Posts: 4
Date Joined: Oct 12, 2018
Rank: Ace High
Thanks for the reply

When I get to the 'uninstall 888' part it will not let me, giving me the message Error 1606.Could not access network location /bin

??
Mazza
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2 months ago  ::  14 Oct 18 09:43 AM #4
cryptic3(888mod)
Posts: 14,240
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush

12 Oct 18 05:59 AM , Maureen wrote:

Thanks for the reply

When I get to the 'uninstall 888' part it will not let me, giving me the message Error 1606.Could not access network location /bin

??
Mazza




if you search for all the 888 files and remove them that should hopefully remove any corrupt files that are interfering with your software. (save player notes as directed if you need to)


How to save 'Player Notes' - Windows


  • Select the 'Start' Menu (bottom left of your screen)
  • Open the 'Documents' Folder
  • Open the 888poker folder
  • Open the folder corresponding to your 888poker Username and save the 'Notes.xml' file to an alternative preferred location on your computer




also, make sure you Clear Cache and Cookies as per the instructions in the link.
Will all my888poker members please ensure they have their 888poker player name in their profile.
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2 months ago  ::  14 Oct 18 04:34 PM #5
Maureen
Posts: 4
Date Joined: Oct 12, 2018
Rank: Ace High
I have deleted every single file that has anything to do with 888 on my computer that I can find (Doc folder, Program files etc), and done all the cookies/flash etc. 888 does still appear in add/remove programs with the same error message, and I get the same problem (won't extract) when installing.

Is there anything I can do with the registry to sort this please?

???
Thanks
Maz
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2 months ago  ::  18 Oct 18 08:09 PM #6
Maureen
Posts: 4
Date Joined: Oct 12, 2018
Rank: Ace High
I feel in limbo at the moment, no further reply here.
I phone support, they say it's too advanced a problem for them so to email screenshots. I then do that and explain (With images) what I have done so far, and the errors it gives, only for the technical team suggest I go to add/remove programs, which is exactly the thing I have just descrbied (and showed) trying with an error message. They also advised doing other things which I described having done already. Copy and paste job?

I have a friend who works in IT support and he says its either 888's software coding fault (which only 888 can fix), or something to do with the registry, since it will not add files to, or remove from, the \bin difectory.

Please can I have some help on this further to what I have been advised several times, as I am in complete limbo.

Regards
Maureen
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2 months ago  ::  19 Oct 18 05:36 PM #7
cryptic3(888mod)
Posts: 14,240
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush

18 Oct 18 02:09 PM , Maureen wrote:

I feel in limbo at the moment, no further reply here.
I phone support, they say it's too advanced a problem for them so to email screenshots. I then do that and explain (With images) what I have done so far, and the errors it gives, only for the technical team suggest I go to add/remove programs, which is exactly the thing I have just descrbied (and showed) trying with an error message. They also advised doing other things which I described having done already. Copy and paste job?

I have a friend who works in IT support and he says its either 888's software coding fault (which only 888 can fix), or something to do with the registry, since it will not add files to, or remove from, the \bin difectory.

Please can I have some help on this further to what I have been advised several times, as I am in complete limbo.

Regards
Maureen




I sent you a PM, did you try what I put there?

Will all my888poker members please ensure they have their 888poker player name in their profile.
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7 days ago  ::  10 Dec 18 11:26 PM #8
john (john.robo)
Posts: 30
Date Joined: Jul 20, 2015
Rank: Straight

12 Oct 18 03:23 AM , Maureen wrote:

Recently 888 tried to update itself, has not worked, and when I tried to reinstall I get the error 'Failed to extract bin after installation. Error details 0x000d8ce2
If I try and uninstalll 888, i get Error 1606.Could not access network location /bin

Support gave me a new link to download from but I got the same result.

I have absolutely no idea how to get it working from here?
Thanks


having the same problem. did you manage to fix this?. my fix at the moment is use my daughters laptop.

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2 days ago  ::  15 Dec 18 01:08 PM #9
Rhonda
Posts: 884
Date Joined: Aug 8, 2014
Rank: Royal Flush
same here, so have decided to play on the old version, which doesnt have the blast games or the new game either.  I can do Blast on my phone, but the screen is way too small to enjoy the poker
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1 day ago  ::  16 Dec 18 10:23 AM #10
cryptic3(888mod)
Posts: 14,240
Date Joined: May 5, 2006
Status: happy as bunny in a box of carrots :)
Rank: Royal Flush
Please ensure you have the latest version of flash player running as well as your browsers being up to date.

helpx.adobe.com/uk/flash-player.html

this is the latest version of 888poker (press F4 in your poker lobby)



If you are unable to update ensure you have removed all 888poker files from your PC or laptop saving your notes of course.

if you search for all the 888 files and remove them that should hopefully remove any corrupt files that are interfering with your software. (save player notes as directed if you need to)


How to save 'Player Notes' - Windows


  • Select the 'Start' Menu (bottom left of your screen)
  • Open the 'Documents' Folder
  • Open the 888poker folder
  • Open the folder corresponding to your 888poker Username and save the 'Notes.xml' file to an alternative preferred location on your computer



also, make sure you Clear Cache and Cookies as per the instructions in the link.

If you are getting get Error 1606. Could not access network location /bin  you can search that on Google for various ways to change things on your PC or Laptop to help but make sure you know what you are doing if you make any changes to your registry. 


Will all my888poker members please ensure they have their 888poker player name in their profile.
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