SPORTS Football SWEEPSTAKE Win plus 3 x BETS made (of EQUAL...
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Switch to Forum Live View SWEEPSTAKE Win plus 3 x BETS made (of EQUAL AMOUNTS) = WHAT?
4 months ago  ::  26 Feb 18 06:39 PM #1
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
Back to the Free Sweepstakes Football Competition AGAIN i'm afraid (yeah it's bugging me too now!)

What i really want from you folks is the ANSWER to this...

So, You WIN $3 on one of these FOOTBALL SWEEPSTAKES....HURRAH Laughing

You must BET this WIN amount x 3 TIMES more before collection any winnings left (so the TERMS OF CONDITIONS here below say)

www.888poker.com/terms/Sports-Sweepstake...

BET 1 $3 staked on 22 Feb...HURRAH it's a WIN TOTAL of $15.38
BET 2 $3 staked on 22 Feb...LOST
BET 3 $3 staked on 24 Feb...LOST AGAIN

So deduct the LOST BET 2 & BET $3's a TOTAL of - $6 & i make it i should have been handed $9.38? is that not correct?
Even if 888 were to deduct the BET 1 stake of $3 it would still be $6.38

I have SO FAR recieved none of these amounts & that 24 Feb bet was for the match yesterday featuring Manchester United vs Chelsea so it should have been paid by now right?
My last small win was paid very quickly so i'm wondering why not this one & are my sums above correct?

Should be the $9.38 i think based on the last sweep i cleared money on but you folks tell me? if i have gone wrong somewhere?

LOVE these SWEEP GAMES but it's a little annoying when you finally do win & recieve NOTHING! what's up?

Or has it just not been paid yet?

Even i start to think it sounds like i'm a moaner...seriously, i am not, i tend to live life with a smile on my face despite some of things thrown at me but i just don't like unfairness, the terms & conditions are given, i follow them & then this time as with that SWEEP i WON i get nothing!

Have the terms & conditions been changed?

I won a $3 bet.

I bet all $3 on bet 1 & won ($15.38)
I then made those other 2 $3 bets (2&3) (making it the 3 in total you have to do to win the remaining amounts) & ZIP? why?
I'm an intelligent fellow (although getting older by the day) but surely my calulations & reading of the terms here is CORRECT as it's the same as the last time i won something.

It's not as if it's a HUGE AMOUNT!

Arghhh
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4 months ago  ::  26 Feb 18 07:05 PM #2
john (DENick}
Posts: 97
Date Joined: Dec 13, 2013
Rank: Straight Flush
paul go to challenges/my rewards open your sport bet bonus and look at the blue bar, as soon as you have bet enough to reach the end  then your account is i.mmeadiatley credited.be aware your bets must be at certain odds at least 3/2 i believe
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4 months ago  ::  27 Feb 18 05:52 PM #3
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
Thanks John,

Strangely enough i had already checked this & it just confuses me even more.

It says there that my $3 bet is now complete & done & that is correct but it is showing that i was awarded $2.38 for it!

Had noticed my CASH BALANCE had gone up this small amount but i put it down to perhaps a poker game i had to leave or entered as this $2.38 award does not in any way relate to the amount that i won...

BET 1 using the $3 awarded to me WON that $15.38 amount, BET 2 & 3 were LOST so deduct those $3 x 2 bets and it comes to $9.38 surely?

I do hate moaning, it's not me! but when you feel you have a valid reason too...ARGHH.

It's still showing a larger balance on my 888 Betting page but back on my 888 Poker Lobby page NOTHING has been paid in but this $2.38 which is for? certainly nothing to do with this recent amount won (as this had been paid in before BET 3 the United v Chelsea game had even started)

DAMN IT, this is not a big amount win but i'm beginning to feel like 888's version of Balotelli (ex City player) & his 'Why always Me' SLOGAN Laughing i went some nearly 3 years with NO PROBLEMS.

They'll be some that will say...yeah but it's FREE...get over it!

So, to those folks i say, GL to ya'all & should you win a real BIG sweepstake win, let's say of $100 & you bet it for the 1st time with odds of say 10-1 (yup my odds were well above the 1.5 needed to bet John, i always make sure of that) then that would give them $1,100.

They then make BETS 2 & 3 (both wagered with the intial $100 so $200 total) & if they win happy days (should be) but if they lose? still HAPPY DAYS as they will be $900 into CASH Profit but then come back to me & say you didn't moan when you are awarded the equivilant percentage of around $130 instead of the $900...see if any of you folks out there don't moan.

It's the BEE in your BONNET thing i guess...i don't like unfairness or injustice...had i won only £2.38 i'd say fair enough & thanks but i have no idea how that amount is come to? NONE!

Do i get back to 888 about it? pfff, they're normally VERY VERY GOOD i have to say in all honesty but the last time i did so they BLANKED me (i know i won that 06 02 sweep but i never got anything for it & now this) 

Don't think i've got the calulations wrong.
Just find it strange again...perhaps i will send 'em another e-mail questioning it? if only out of CURIOSITY.
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4 months ago  ::  27 Feb 18 06:00 PM #4
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
Just had another thought.
And i think i am correct...this amount awarded for this $3 bet was $2.38.

Well it's the 38 cents that is giving me a clue, especially when i have $18.38 showing in my 888 betting account (of which only $11.38 is cash amount) but there is only (at the time) $11.38 in my 888 poker account.

So, i was paid $2.38.

I had expected $9.38 cash award.

And yet there is 7 extra dollars in my betting account.

I think they have just simply not paid me this $7 owed which would have taken my winnings to that $9.38 i stated.

BUT WHY?

I did win a $7 sweepstake...bet it on the 1st bet & lost, won't bet this amount anymore so it's a lost bet & yet $7 is withheld from me...STRANGE but i think that's where my missing $7 is loacated (just not converted into actual CASH) bu remains as play money for some reason in my betting account....ARGGHHH.
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4 months ago  ::  27 Feb 18 08:53 PM #5
John
Posts: 190
Date Joined: Aug 2, 2011
Rank: Royal Flush

Only way to fix it is by contacting support.  Could be any number of reasons m8.  From that last part of your post and that you said its complete it does sound like some kind of glitch. 


I am no longer playing poker here but still do the sweepstakes and have won quite a few recently.  I won $1 a few times, $3 prob the same 1 as you and $7 but unfortunately not being able to convert it.


You mentioned earlier that you won one and didnt get paid.  Did they give you any sort of reason? 


Let me know whether they resolve it for you. 

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4 months ago  ::  28 Feb 18 06:25 PM #6
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
MAD as HELL Yell

I am about as HONEST a BLOKE as your EVER likely to meet (hell, i even recently made it known that i was responsible for marking the car we had before it went back...it could cost me? but we'll see? but i always like to be HONEST, why LIE? why BLAME someone else when it was on your watch or your fault) now i have been told that i have a temper (and i will admit to this & for good reason after the stuff i've been through but i do keep it under control 24/7 & try to keep things cool, using forums such as these sometimes helps eleviate my anger Innocent

So these days it is very RARE that i get outwardly ANGRY...well today i got this reply from 888 & frankly i am VERY ANGRY for if you read between the lines of this reply it is suggesting something which i most certainly am NOT.

Take a look at the reply i got to this...


Dear Paul,

Thank you for contacting us.

Paul, after reviewing your account I can advised that the winnings of $15.38 was added to your bankroll (THIS AMOUNT MOST CERTAINLY WAS NOT ADDED to MY ACCOUT...this would have added to my CASH BALANCE & taken to this $23.58 i NEVER HAD such an AMOUNT in my CASH BALANCE...NEVER!!! ) The winnings were added to your account upon the settlement of your bet.

The winnings were added om 02/22/18, taking your balance from $8.20 to $23.58. You then went on to Rainbow Riches and made a $3 sports bet which you lost. The $7 bonus was then added taking your balance to $27.53 where you then played some poker games. I can confirm there is no discrepancy in your bankroll.

It is a pleasure to have you as a member and we look forward to assisting you again in the future.

Kind regards,

Kenneth A.
Member Support Representative

OK...as to regards to the RAINBOW RINCHES Game...i nearly always bet 1 cents (sometimes if i am feeling daring perhaps i'll have a second go (BIG SPENDER ME Laughing) and so 2 cents) & i ONLY PLAY THIS so it gets me the 'CASINO MIX UP' Ticket, so next to nothing was spent here & the same goes for the poker games...i only play the Freerolls/tickets & yes the 1 cent game to try & get into one of the 10 cents game.

I learned my GAMBLING LESSON a LONG TIME a Go, so although i am a gambler, i am a LOW STAKES one now & i'm HAPPY with this & still have FUN with it.

The ONLY $3 sports bet i have made are just the one's which were i were required to make to complete the terms & conditions & i would NOT have made those HAD i not won on BET 1 that is the one that set's you up for winnings...if i hd lost this one i would have left the other bets & left them, otherwise your simply chasing it with your own money...instead if you win with this 1st Bet you in effect being given a chance at winning more money but could still lose on BETS 2 & 3 and yet still win a cash amount.

In other words i am CAREFUL.

The $7 Sweepstake bet was paid but i bet this and more less lost it the same day & yet it is still showing that i had $7 in PLAY MONEY...this i think is part of the fault.

The $15.38 i had EXPECTED to be PAID never ever was...i checked my challenges (as i previously mentioned above in my lasy reply) & it for some reason showed i had won & been paid JUST $2.38 & NOT this $15.38 & somehow that $7 swepstake which i LOST is still there as PLAYABLE MONEY.

I think because i have won a number of sweeps of late they have ALL BEEN MIXED UP because 888's accounts are simply not correct (and they should know it? so why their checks are showing i was paid that $15.38 is anyone's guess?)

I should have won a Sweep earlier this month but never recieved that either, it was the one in which one of the ties was an FA CUP replay & it ended a draw i predicted this but it went to ET & now and for whatever reason never recieved the win & now this!!!

My 888 Poker balance account should be close to $25 or thereabouts but it currently reads just over $11.

ALL they had to do is to CHECK my Challenges...and under the REWARDS heading it will show i ONLY recieved $2.38.
NEVER at ANY point was this $15.38 CASH WIN mentioned ever paid into my 888 & yet curiously i still have most of that $7 sweep (PLAY MONEY) that i won even though i had already bet this amount & LOST.

In effect what i think has happened is that they have MIXED UP THESE SWEEPSTAKE wins with this real amount win somehow, thinking some was paid when it wasn't & paying another part of in PLAY MONEY, so that i was NEVER PAID the actual cash amount, i lost the $7 sweep straight away & having made a little bet a day ago strangely i still have most of this $7 sweep (PLAY MONEY) still there in my 888 betting account but not in my 888 poker account.

BET YA i am right?

It is a FARCE...i am not NAIVE, that's why i am CAREFUL, i know they are trying to get folks to use these SWEEPSTAKES so that when players win & lose on the FREE SWING BET (BET 1) they try to chase it up with their own money with BETS 2 & 3 to qualify for the winnings.
I DON'T!

Not even sure it's worth getting back to them over this...I KNOW i AM IN THE RIGHT HERE & i think they should too? because THAT $15.38 as mentioned here was NEVER PAID into either my 888 BETTING ACCOUNT or my 888 POKER ACCOUNT.

So that's STRIKE 2...Not Happy & really rather angry, the HULK has nothing on me when i get MAD! (normally have a glass or two of RED WINE on a FRIDAY, something else i have cut down on but TONIGHT i will make an exception, so bring on the RED (and for a BLUES fan that's something i don't say too often)

THE LESSON LEARNED Here?

I will from NOW ON...when i WIN SWEEPSTAKE & any AMOUNTS from it try to take photographs or screen grabs of the SCREEN....never thought i would have to do this!

But the simple FACT remains NO $15.38 CASH PRIZE was EVER paid into ANY of my 888 accounts but they say it was...CHEERS for THAT, sounds like they are calling me something i am NOT.

Gezzz & that KARMA was going so WELL after that SWEEPSTAKE award i won never showed up but now this!

OK KARMA i need you again...
BRING forth GREAT LUCK & some ALMIGHTY WINS for me to make up for this!
And with that i'm outta here.
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4 months ago  ::  01 Mar 18 04:33 PM #7
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
It's a GOOD JOB i don't bet huge amounts of my own money anymore!

And i do wonder sometimes if it's worth THE HASSLE of explaining...

I won, where is my prize please? OR I won but no payment was made, why? Cry

Tried 888 again but they are adamant that this $15.38 cash payment was paid into my account but at no point was it ever in my account, i click on my CHALLENGES & then down to MY REWARDS & a low amount of JUST $2.38 is showing up, NO SIGN of this $15.38 because it never arrived! i have told them to take a look here but nothing!

Even stranger is this...the date given in one of their replies stated that this BONUS of $15.38 was paid into my bankroll on the 22nd of Feb 2018...WHAT???

How can that be? as i was still awaiting my final $3 bet on BET 3 (required to complete the betting requirement) and this took place some 3 days later!!!! & ended on Sunday the 25th February (the Manchester United v Chelsea game which i had bet as a DRAW...seemed likely but i lost)


This final match (BET 3 of $3 required to win the rest of these winnings) was some 3 days later, why would they deposit it before this 3rd bet had even taken place? the dates don't match up!
Had this $15.38 been added i would have noticed! would have been strange too but apparantly according to 888 it was added!!!
I wasn't which is why i was still awaiting the outcome & completion of this final 3rd $3 bet game (Utd v Chelsea)

So something does not add up here...was there a glitch in the software? was there human error somewhere along the line?


I awaited my CASH PRIZE ater this 3rd match on the 25th Feb & at no point was this paid into my 888 Poker Account or 888 betting account (available for withdrawl) NEVER.


Something has BADLY gone wrong here & i can't explain it, hence my e-mails to 888.


And when it is showing a reward of $2.38 in my challenges/rewards on 888 then this i think confirms what i am saying is TRUE & that this $15.38 cash amount was never awarded into my account...so where did it end up?


I'll continue playing the Sweepstakes more in hope now!
Wish you folks GL playing it but i've lost some confidence in it after this, my second problem regarding it.

Maybe i'll win the SKY SUPER 6 free MILLION Prize this weekend Smile
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4 months ago  ::  01 Mar 18 05:26 PM #8
dub115-(888mod)
Posts: 31,194
Date Joined: Jun 26, 2006
Status: determined
Rank: Royal Flush

01 Mar 18 10:33 AM , Paul C wrote:

It's a GOOD JOB i don't bet huge amounts of my own money anymore!

And i do wonder sometimes if it's worth THE HASSLE of explaining...

I won, where is my prize please? OR I won but no payment was made, why? Cry

Tried 888 again but they are adamant that this $15.38 cash payment was paid into my account but at no point was it ever in my account, i click on my CHALLENGES & then down to MY REWARDS & a low amount of JUST $2.38 is showing up, NO SIGN of this $15.38 because it never arrived! i have told them to take a look here but nothing!


Even stranger is this...the date given in one of their replies stated that this BONUS of $15.38 was paid into my bankroll on the 22nd of Feb 2018...WHAT???

How can that be? as i was still awaiting my final $3 bet on BET 3 (required to complete the betting requirement) and this took place some 3 days later!!!! & ended on Sunday the 25th February (the Manchester United v Chelsea game which i had bet as a DRAW...seemed likely but i lost)


This final match (BET 3 of $3 required to win the rest of these winnings) was some 3 days later, why would they deposit it before this 3rd bet had even taken place? the dates don't match up!
Had this $15.38 been added i would have noticed! would have been strange too but apparantly according to 888 it was added!!!
I wasn't which is why i was still awaiting the outcome & completion of this final 3rd $3 bet game (Utd v Chelsea)

So something does not add up here...was there a glitch in the software? was there human error somewhere along the line?


I awaited my CASH PRIZE ater this 3rd match on the 25th Feb & at no point was this paid into my 888 Poker Account or 888 betting account (available for withdrawl) NEVER.


Something has BADLY gone wrong here & i can't explain it, hence my e-mails to 888.


And when it is showing a reward of $2.38 in my challenges/rewards on 888 then this i think confirms what i am saying is TRUE & that this $15.38 cash amount was never awarded into my account...so where did it end up?


I'll continue playing the Sweepstakes more in hope now!
Wish you folks GL playing it but i've lost some confidence in it after this, my second problem regarding it.

Maybe i'll win the SKY SUPER 6 free MILLION Prize this weekend Smile



As far as I am aware the sports bonuses will not show up in your challenges tab. It will be put into your Sports page bonuses so have you checked that? So click into the Sports section and check your bonuses there ok.

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4 months ago  ::  02 Mar 18 06:42 PM #9
Paul C
Posts: 437
Date Joined: Jul 30, 2015
Status: I would like to VIST the planet 'PLUTO' :)
Rank: Royal Flush
Hi Dub,

Yeah it was NEVER at any stage paid into my 888 betting SPORTS account either.

PLAY money was awarded for sweeps i won at a similar time but NEVER, EVER was this cash amount they mentioned ($15.28) ever deposited into any of my accounts, no lie (it's not even a huge amount of money in the scheme of things, it's just the principle of the thing, i won this amount but was not awarded it)

Kept checking, thought it was a nice little win & one i would NEVER fritter away!

It's as simple as this...It was NOT paid into any of my accounts as a CASH AMOUNT & none of my sweep bonuses (a completely different thing as you know) amounted to anywhere near this amount.

Something very wrong has gone on here again & i am NOT HAPPY about it.

Receved another e-mail from 888 to be fair but it simply said they're findings were correct & the case was now CLOSED...i cannot believe it is showing up in their records & checks that this WAS PAID....in effect they think i am lying & i think they are!

Ain't gonna leave 888 over this...i WIN money one way or another, perhaps that's their problem, i am NOT their kind of gambler, i very rarely loose my own money.

Totally unfair, i don't get it, will never get it but i need to get over it now & try & take 'em to the cleaners the best i can.

I got motivated some 2 years ago after a Fantasy Football award of play money & need to do so again.
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4 months ago  ::  02 Mar 18 07:06 PM #10
dub115-(888mod)
Posts: 31,194
Date Joined: Jun 26, 2006
Status: determined
Rank: Royal Flush

02 Mar 18 12:42 PM , Paul C wrote:

Hi Dub,

Yeah it was NEVER at any stage paid into my 888 betting SPORTS account either.

PLAY money was awarded for sweeps i won at a similar time but NEVER, EVER was this cash amount they mentioned ($15.28) ever deposited into any of my accounts, no lie (it's not even a huge amount of money in the scheme of things, it's just the principle of the thing, i won this amount but was not awarded it)

Kept checking, thought it was a nice little win & one i would NEVER fritter away!

It's as simple as this...It was NOT paid into any of my accounts as a CASH AMOUNT & none of my sweep bonuses (a completely different thing as you know) amounted to anywhere near this amount.

Something very wrong has gone on here again & i am NOT HAPPY about it.

Receved another e-mail from 888 to be fair but it simply said they're findings were correct & the case was now CLOSED...i cannot believe it is showing up in their records & checks that this WAS PAID....in effect they think i am lying & i think they are!

Ain't gonna leave 888 over this...i WIN money one way or another, perhaps that's their problem, i am NOT their kind of gambler, i very rarely loose my own money.

Totally unfair, i don't get it, will never get it but i need to get over it now & try & take 'em to the cleaners the best i can.

I got motivated some 2 years ago after a Fantasy Football award of play money & need to do so again.



I have asked for this to be reviewed for you to try and see what has gone wrong.

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